Players want to have as many freedom as possible, which is why sandbox MMOs are currently very popular. Are these features just an illusion?
Players expect too much from sandbox mmorpgs,another problem are the cash shop items which play a big role in house decoration,character customization,fashion and more. If you build a house, either the appearance is already completely pre-set or there are a few elements available to each one that you can use to build your home from it. The same applies to decoration items, costumes, pets and much more. If you think about it, you are severely restricted in many things, even in a sandbox.
This does not mean that you enjoy truly immense freedoms as in real life. Because a game remains a game and this is always under certain restrictions, which make the liberties to an illusion.