Good news for Blizzard players

A BattleTag is a unified, player-chosen nickname that will identify you across all of Battle.net – in Blizzard Entertainment games, on our websites, and in our community forums. Similar to Real ID, BattleTags will give players on Battle.net a new way to find and chat with friends they've met in-game, form friendships, form groups, and stay connected across multiple Blizzard Entertainment games. BattleTags will also provide a new option for displaying public profiles.

You can find the brand new site here:
http://us.battle.net/support/

Among the most major changes, you’ll find:

An improved intelligent search engine, featuring predictive text and generating more relevant topics

Hot Issues, highlighting our most popular support articles measured by player inquiries and searches

Suggested results, linking together related articles to reliably provide you additional information

Breaking News, a new platform of communication for Customer Support to provide you the latest information on the most recent popular topics and petitions

Some of you who have used our Support Knowledgebase and articles in the past may be concerned about the migration to a newly designed website. Not to worry! All old support article links will automatically redirect to their new location.

We invite you to check out the changes and experiment with the new website at your earliest convenience! Should you have feedback on the new site or wish to report any bugs or issues with its functionality, please visit our Website Support forums to inform our web team!

It's a good change, isn't it? Replace Real ID