In general, how well do you think Patch 4.3 went?
We are pretty happy with it, as it was a huge patch for us. Large patches like this always come with a risk that we will screw something up, but it was a pretty smooth launch for as much content as we had in there.

Are you happy with the difficulty of the Dragon Soul heroic encounters, or do you think the bosses are dying too fast?
We are pretty happy with the current difficulty, the first boss is designed to be pretty easy, and the next tier of hardcore raiders are at the second or third boss, which is pretty much where we want them to be. The top tier guilds are going through it quickly, as they always do, but they make hundreds of attempts on each boss. Everyone is about where they should be right now.

Recently you made it so that cast

Good news for Blizzard players

A BattleTag is a unified, player-chosen nickname that will identify you across all of Battle.net – in Blizzard Entertainment games, on our websites, and in our community forums. Similar to Real ID, BattleTags will give players on Battle.net a new way to find and chat with friends they've met in-game, form friendships, form groups, and stay connected across multiple Blizzard Entertainment games. BattleTags will also provide a new option for displaying public profiles.

You can find the brand new site here:
http://us.battle.net/support/

Among the most major changes, you’ll find:

An improved intelligent search engine, featuring predictive text and generating more relevant topics

Hot Issues, highlighting our most popular support articles measured by player inquiries and searches

Suggested results, linking together related articles to reliably provide you additional information

Breaking News, a new platform of communication for Customer Support to prov

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Blizzard will be introducing a new feature called Battle.net Balance that will give players an alternate way to purchase Blizzard products and services directly through their Battle.net account.

Battle.net Balance Frequently Asked Questions (FAQ)

What is Battle.net Balance?
Battle.net Balance is a new Battle.net feature that will allow players to store value in their Battle.net account, which can be used to buy Blizzard Entertainment products such as World of Warcraft game time, paid services, digital versions of games, and in-game pets and mounts.

With the upcoming launch of Diablo III, players in certain regions will also be able to use their Battle.net Balance to acquire items from the game's currency-based auction house. Diablo III players will also have the option to store earnings from items they sell on the auction house in their Battle.net Balance, to be used on future auction house purchases or to buy Blizzard products. For more information on the Diablo III auction house, rea

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The last 13 seconds make this video. Awesome healers. After 5 minutes in the fight , so hard to heal. But BL did it, good job, enjoy this video.

 Can Paragon catch up in 25-man mode next week?